Lena Biosciences is committed to safeguarding the privacy of www.lenabio.com (the “Site”) visitors. This policy sets out how your personal information is protected and treated. For European visitors, we recommend that you visit http://www.youronlinechoices.eu to better understand how cookies work and what are your online choices in general.
Acknowledgement of Lena Biosciences Privacy Statement
By using this Site, you acknowledge that you have reviewed the terms of our Privacy Statement. Should you have any questions about this Statement, please contact us at [email protected]
Consent
Please read the entire Privacy Statement carefully. By accessing, visiting or using this Site, you consent to our Privacy Policy.
Changes to Lena Biosciences Privacy Statement and Consent
Lena Biosciences reserves the right to update or modify this Privacy Statement and Consent at any time. Your use of the Site after any changes or revisions to this Privacy Statement and Consent indicate your agreement with the revised Privacy Statement and Consent. This policy was last modified on November 23, 2019.
Definitions
The “Site” is the website https://lenabio.com which is owned by and controlled by Lena Biosciences.
“Third Party Sites” are references or links to other websites which are not operated by or controlled by Lena Biosciences.
"User Data" includes information collected from users of the Site that does not identify a particular user. For example, statistical information on the Site use which may include geographical location, browser type and version, referral site, or duration of the Site visit. This data is gathered on an anonymous basis using Google Analytics.
"Personal Data" includes information that alone or in combination with other information may be used to identify, contact or locate an individual. For example, the individual’s name, e-mail address, phone number or mailing address. This information is transmitted to us when you contact us directly by using a form on our Site or when you place an order.
“Aggregate Data” includes user demographics, interests and preferences based on Personal Data and other information provided to Lena Biosciences which is collected and analyzed on an aggregate and anonymous basis using Google Analytics.
Secure Sockets Layer (“SSL”) are cryptographic protocols that provide communication security over the Internet.
Information that we collect
A. Personal Data
Information about your computer and about your visits to and use of this Site, such as your geographical location, browser type, referral source, length of visit and number of page views.
Information relating to any transactions carried out between you and us on or in relation to this Site, including information relating to any purchases you make of our goods or services.
Information that you provide to us for the purpose of registering with us (including name, address, telephone numbers, e-mail address).
Information that you provide to us for the purpose of subscribing to our Site services, email notifications and/or newsletters.
Any other information that you choose to send to us.
B. Personally non-identifiable information
User Data:
This Site may receive and store certain "User Data" to track, for example, the number of visitors to the Site, the number of visitors to each page of the Site, the keywords visitors used to find the Site or the domain names of visitors' Internet service providers. Lena Biosciences may disclose such personally non-identifiable User Data for lawful purposes.
Aggregate Data:
Aggregate information does not identify Site visitors personally. Lena Biosciences may share Aggregate Data with government agencies, business partners, or disclose it to third parties for lawful purposes.
Cookies
A “cookie” is a piece of information that the computer that hosts this Site (server) sends to your browser (and stores or does not store depending on your browser settings which you control). This enables the Site to recognize your browser and capture and remember certain information. For example, a cookie may be used to remember the items in your shopping cart, or enable to compile and analyze aggregate Site use and Site interaction more accurately. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Please refer to help section of your browser for information on how to receive alerts when you receive cookies. If you are not comfortable with the use of cookies you may set your browser to decline them or choose not accept the use of this Site.
Some cookies expire when the user session ends while others expire within months or years. Some of these cookies are also necessary. For example, we use Cloudflare for content delivery and security which allows us to identify trusted web traffic. Next, we use cookies in building this Site. An example, would be a search bar. Lastly, we use third party providers such as Eventbrite to host webinars, YouTube to deliver slides and videos pertaining to product use and product support, and social media links for Facebook, Twitter, LinkedIn etc. This Site and these providers use cookies that are inherently for statistical and marketing purposes and collect Personal Data such as the timestamp for visits and most recently loaded pages. We also use Google Analytics to analyze web traffic.
How do we use your Personal Data
Except as otherwise stated in this Policy, access and use of your Personal Data is limited to only those activities with a specific need to retrieve and use such information. If you provide Personal Data for a certain reason, that information will be available to us for use in connection with the reason for which it was provided. For example:
• To provide products and services you request.
• To process and ship an order placed by you.
• To inform you that the product is not in stock.
• To send invoices and collect payments from you.
• To provide customer support.
• To communicate with you; for example, to respond to a customer assistance request.
• To allow you to subscribe to, register for, or use certain services which may be available at this Site.
Lena Biosciences uses Personal Data you voluntarily provide for our business purposes consistent with this Privacy Statement and Consent. Lena Biosciences may use your Personal Data, User Data and other information collected through the Site to help us improve the content and functionality of the Site, to better understand customers and markets, to improve products and services, to effect and facilitate sales, and to improve your browsing experience by personalizing the Site.
If you subscribe to, or opt-in, Lena Biosciences may use this information to contact you for marketing purposes associated with our business, and to offer for sale, products or services. When we do so, each communication will contain instructions allowing you to opt-out of receiving communications. If at any time you do not wish to receive any future communications or to have your name deleted from our mailing lists, you may follow the "unsubscribe" procedure included with the communication.
Security of Personal Data
We store all the personal information you provide on our secure servers. All electronic transactions you make or receive from us will be encrypted using SSL technology. We take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
Since the data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential.
How do we share information received from you
We do not sell, trade, or otherwise share your personal information with third parties (the “Third Parties”), unless we provide you with an advance notice and with the exceptions described below.
Like many businesses, Lena Biosciences may use services or hire other companies to perform certain business-related functions. The term "Third Parties" does not include Lena Biosciences, Site hosting providers and other service providers assisting in operating this Site, conducting our business, or servicing you, for example, by processing payments. When another company performs a function of this nature, we seek to provide them only with the information needed to perform their specific functions. For example, the Site financial transactions are handled through Stripe.
We may also release your information when we believe that the release is appropriate to comply with the law, enforce Site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other lawful uses.
A limited number of circumstances in which Lena Biosciences may share your Personal Data and other information with certain additional Third Parties without further notice to you, are set forth below:
Legal requirements:
Lena Biosciences may disclose your Personal Data, User Data and other information, if required to do so by law in order to:
1. Comply with a legal obligation.
2. Protect and defend the rights or property of Lena Biosciences.
3. Protect the personal safety of users of the Site or the public.
4. Protect against legal liability.
Business activities:
As we develop our business, we may restructure, reorganize, sell, or buy, businesses or assets. In these events, Personal Data may be part of the disclosered assets.
Disclosure of Personal Data
By voluntarily providing your Personal Data, you are consenting to our use of and disclosure of it in accordance with this Privacy Statement and Consent. If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be disclosed from your current location to the offices and servers of Lena Biosciences and its service providers located in the United States and other countries.
Setting your preferences
Lena Biosciences respects your right to control how your personal information is used. If you have questions about how your personal information is used, please contact us at [email protected]
Public and unsolicited information
This Privacy Statement and Consent does not apply to Public Information and unsolicited Personal Data you provide to Lena Biosciences through this Site or any other means. If you include Personal Data in such Public Information, the use and disclosure of information by others accessing the Site is not monitored or controlled by Lena Biosciences nor are their activities governed by this Privacy Statement and Consent.
Links to other websites
This Privacy Statement and Consent applies only to this Site. However, in an effort to serve you better, this Site may contain references or links to other websites which are not operated by or controlled by Lena Biosciences (the “Third Party Sites”). The Third Party Sites are not governed by Lena Biosciences Privacy Statement and Consent. Accordingly, Lena Biosciences has no responsibility or liability for the content and privacy practices of these Third Party Sites.
Security
Lena Biosciences takes reasonable security measures to protect any Personal Data under our control from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Lena Biosciences and our service providers implement a variety of security steps to protect confidentiality and maintain the safety of your personal information. Except as otherwise stated in this Policy, access to your Personal Data is limited to only those employees and service providers with a specific need to retrieve this information; for example, to prepare your order for shipment or to respond to your request for customer assistance.
All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology which Stripe uses and Lena Biosciences may use if your sensitive information is sent to us. However, by way of Stripe payment processing, Lena Biosciences does not receive your sensitive financial information; for example, your credit card number.
Still, it is to be understood that no Internet or e-mail transmission is ever fully secure or error free. For example, e-mail sent to or from this Site may not be secure. Please keep this in mind when disclosing any Personal Data to Lena Biosciences or any other party via the Internet. If you use login and password to access special features on this Site, it is your responsibility to safeguard them.
Legal disclaimer
Lena Biosciences disclaims, and you agree, that Lena Biosciences shall not be held liable for any losses or damages caused by acts or events beyond our reasonable control including but not limited to acts of terrorism, civil disturbances, sabotage, accidents or government actions that enforce or result in our disclosure of your personal information.
Contact
For questions about Lena Biosciences Privacy Statement and Consent please email [email protected]
Acknowledgement of Lena Biosciences Privacy Statement
By using this Site, you acknowledge that you have reviewed the terms of our Privacy Statement. Should you have any questions about this Statement, please contact us at [email protected]
Consent
Please read the entire Privacy Statement carefully. By accessing, visiting or using this Site, you consent to our Privacy Policy.
Changes to Lena Biosciences Privacy Statement and Consent
Lena Biosciences reserves the right to update or modify this Privacy Statement and Consent at any time. Your use of the Site after any changes or revisions to this Privacy Statement and Consent indicate your agreement with the revised Privacy Statement and Consent. This policy was last modified on November 23, 2019.
Definitions
The “Site” is the website https://lenabio.com which is owned by and controlled by Lena Biosciences.
“Third Party Sites” are references or links to other websites which are not operated by or controlled by Lena Biosciences.
"User Data" includes information collected from users of the Site that does not identify a particular user. For example, statistical information on the Site use which may include geographical location, browser type and version, referral site, or duration of the Site visit. This data is gathered on an anonymous basis using Google Analytics.
"Personal Data" includes information that alone or in combination with other information may be used to identify, contact or locate an individual. For example, the individual’s name, e-mail address, phone number or mailing address. This information is transmitted to us when you contact us directly by using a form on our Site or when you place an order.
“Aggregate Data” includes user demographics, interests and preferences based on Personal Data and other information provided to Lena Biosciences which is collected and analyzed on an aggregate and anonymous basis using Google Analytics.
Secure Sockets Layer (“SSL”) are cryptographic protocols that provide communication security over the Internet.
Information that we collect
A. Personal Data
Information about your computer and about your visits to and use of this Site, such as your geographical location, browser type, referral source, length of visit and number of page views.
Information relating to any transactions carried out between you and us on or in relation to this Site, including information relating to any purchases you make of our goods or services.
Information that you provide to us for the purpose of registering with us (including name, address, telephone numbers, e-mail address).
Information that you provide to us for the purpose of subscribing to our Site services, email notifications and/or newsletters.
Any other information that you choose to send to us.
B. Personally non-identifiable information
User Data:
This Site may receive and store certain "User Data" to track, for example, the number of visitors to the Site, the number of visitors to each page of the Site, the keywords visitors used to find the Site or the domain names of visitors' Internet service providers. Lena Biosciences may disclose such personally non-identifiable User Data for lawful purposes.
Aggregate Data:
Aggregate information does not identify Site visitors personally. Lena Biosciences may share Aggregate Data with government agencies, business partners, or disclose it to third parties for lawful purposes.
Cookies
A “cookie” is a piece of information that the computer that hosts this Site (server) sends to your browser (and stores or does not store depending on your browser settings which you control). This enables the Site to recognize your browser and capture and remember certain information. For example, a cookie may be used to remember the items in your shopping cart, or enable to compile and analyze aggregate Site use and Site interaction more accurately. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Please refer to help section of your browser for information on how to receive alerts when you receive cookies. If you are not comfortable with the use of cookies you may set your browser to decline them or choose not accept the use of this Site.
Some cookies expire when the user session ends while others expire within months or years. Some of these cookies are also necessary. For example, we use Cloudflare for content delivery and security which allows us to identify trusted web traffic. Next, we use cookies in building this Site. An example, would be a search bar. Lastly, we use third party providers such as Eventbrite to host webinars, YouTube to deliver slides and videos pertaining to product use and product support, and social media links for Facebook, Twitter, LinkedIn etc. This Site and these providers use cookies that are inherently for statistical and marketing purposes and collect Personal Data such as the timestamp for visits and most recently loaded pages. We also use Google Analytics to analyze web traffic.
How do we use your Personal Data
Except as otherwise stated in this Policy, access and use of your Personal Data is limited to only those activities with a specific need to retrieve and use such information. If you provide Personal Data for a certain reason, that information will be available to us for use in connection with the reason for which it was provided. For example:
• To provide products and services you request.
• To process and ship an order placed by you.
• To inform you that the product is not in stock.
• To send invoices and collect payments from you.
• To provide customer support.
• To communicate with you; for example, to respond to a customer assistance request.
• To allow you to subscribe to, register for, or use certain services which may be available at this Site.
Lena Biosciences uses Personal Data you voluntarily provide for our business purposes consistent with this Privacy Statement and Consent. Lena Biosciences may use your Personal Data, User Data and other information collected through the Site to help us improve the content and functionality of the Site, to better understand customers and markets, to improve products and services, to effect and facilitate sales, and to improve your browsing experience by personalizing the Site.
If you subscribe to, or opt-in, Lena Biosciences may use this information to contact you for marketing purposes associated with our business, and to offer for sale, products or services. When we do so, each communication will contain instructions allowing you to opt-out of receiving communications. If at any time you do not wish to receive any future communications or to have your name deleted from our mailing lists, you may follow the "unsubscribe" procedure included with the communication.
Security of Personal Data
We store all the personal information you provide on our secure servers. All electronic transactions you make or receive from us will be encrypted using SSL technology. We take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
Since the data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential.
How do we share information received from you
We do not sell, trade, or otherwise share your personal information with third parties (the “Third Parties”), unless we provide you with an advance notice and with the exceptions described below.
Like many businesses, Lena Biosciences may use services or hire other companies to perform certain business-related functions. The term "Third Parties" does not include Lena Biosciences, Site hosting providers and other service providers assisting in operating this Site, conducting our business, or servicing you, for example, by processing payments. When another company performs a function of this nature, we seek to provide them only with the information needed to perform their specific functions. For example, the Site financial transactions are handled through Stripe.
We may also release your information when we believe that the release is appropriate to comply with the law, enforce Site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other lawful uses.
A limited number of circumstances in which Lena Biosciences may share your Personal Data and other information with certain additional Third Parties without further notice to you, are set forth below:
Legal requirements:
Lena Biosciences may disclose your Personal Data, User Data and other information, if required to do so by law in order to:
1. Comply with a legal obligation.
2. Protect and defend the rights or property of Lena Biosciences.
3. Protect the personal safety of users of the Site or the public.
4. Protect against legal liability.
Business activities:
As we develop our business, we may restructure, reorganize, sell, or buy, businesses or assets. In these events, Personal Data may be part of the disclosered assets.
Disclosure of Personal Data
By voluntarily providing your Personal Data, you are consenting to our use of and disclosure of it in accordance with this Privacy Statement and Consent. If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be disclosed from your current location to the offices and servers of Lena Biosciences and its service providers located in the United States and other countries.
Setting your preferences
Lena Biosciences respects your right to control how your personal information is used. If you have questions about how your personal information is used, please contact us at [email protected]
Public and unsolicited information
This Privacy Statement and Consent does not apply to Public Information and unsolicited Personal Data you provide to Lena Biosciences through this Site or any other means. If you include Personal Data in such Public Information, the use and disclosure of information by others accessing the Site is not monitored or controlled by Lena Biosciences nor are their activities governed by this Privacy Statement and Consent.
Links to other websites
This Privacy Statement and Consent applies only to this Site. However, in an effort to serve you better, this Site may contain references or links to other websites which are not operated by or controlled by Lena Biosciences (the “Third Party Sites”). The Third Party Sites are not governed by Lena Biosciences Privacy Statement and Consent. Accordingly, Lena Biosciences has no responsibility or liability for the content and privacy practices of these Third Party Sites.
Security
Lena Biosciences takes reasonable security measures to protect any Personal Data under our control from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Lena Biosciences and our service providers implement a variety of security steps to protect confidentiality and maintain the safety of your personal information. Except as otherwise stated in this Policy, access to your Personal Data is limited to only those employees and service providers with a specific need to retrieve this information; for example, to prepare your order for shipment or to respond to your request for customer assistance.
All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology which Stripe uses and Lena Biosciences may use if your sensitive information is sent to us. However, by way of Stripe payment processing, Lena Biosciences does not receive your sensitive financial information; for example, your credit card number.
Still, it is to be understood that no Internet or e-mail transmission is ever fully secure or error free. For example, e-mail sent to or from this Site may not be secure. Please keep this in mind when disclosing any Personal Data to Lena Biosciences or any other party via the Internet. If you use login and password to access special features on this Site, it is your responsibility to safeguard them.
Legal disclaimer
Lena Biosciences disclaims, and you agree, that Lena Biosciences shall not be held liable for any losses or damages caused by acts or events beyond our reasonable control including but not limited to acts of terrorism, civil disturbances, sabotage, accidents or government actions that enforce or result in our disclosure of your personal information.
Contact
For questions about Lena Biosciences Privacy Statement and Consent please email [email protected]